Billing & plans
Understand plans, trials, Paystack billing, and seat limits.
Plans
| Plan | Best for |
|---|---|
| Solo | Small MSP or solo operator |
| Growth | Growing MSPs, with network discovery |
| Scale | Large MSPs, with SSO, API keys and scripts |
| Internal IT | In-house IT teams managing their own fleet |
Technicians and endpoints included in each plan, and current prices, are listed on the pricing page. All prices are in ZAR, exclude VAT and are billed monthly or annually via Paystack.
Free trial
New workspaces get 30 days free. A valid card is required at signup (Paystack tokenisation) but you are not charged until the trial ends. Cancel anytime from Settings → Billing.
Upgrade or change plan
- Settings → Billing → choose a plan and billing cycle (monthly or annual).
- Annual billing charges fewer than 12 months. The pricing page shows how many.
- Complete checkout in the secure Paystack window — it opens right on the page.
Locked account
If trial expires or payment fails, the workspace enters a locked state. Only billing and auth pages remain accessible until payment is updated.
Feature matrix
| Feature | Solo | Growth | Scale | IT Professional | IT Expert | IT Master |
|---|---|---|---|---|---|---|
| Patch management | — | ✓ | ✓ | — | ✓ | ✓ |
| Onboarding playbooks | — | ✓ | ✓ | — | ✓ | ✓ |
| Scheduled reports & QBR | Client report only | ✓ | ✓ | Basic reports only | ✓ | ✓ |
| Network discovery | — | ✓ | ✓ | — | ✓ | ✓ |
| Scripts | — | — | ✓ | — | ✓ | ✓ |
| Webhooks | — | ✓ | ✓ | — | — | ✓ |
| SSO & API keys | — | — | ✓ | — | — | ✓ |
| Customer portal | ✓ | ✓ | ✓ | — | — | — |
See Workspace modes for MSP vs Internal IT navigation differences.